ABOUT GEMILY STUDIO

Gemily Studio is a jewelry brand based in Lahore, Pakistan, specializing in handcrafted jewelry made with natural gemstones. We sell products through:

  • Our official website
  • Our official Instagram page
  • Direct customer communication channels like Whatsapp

We deliver across Pakistan.

ELIGIBILITY TO USE OUR SERVICES

By using our services, you confirm that:

  • You are at least 18 years of age, or
  • You are using our services under the supervision of a legal guardian

Gemily Studio reserves the right to refuse service to anyone at any time.

PRODUCTS & NATURAL GEMSTONE DISCLAIMER

Natural Gemstones

  • All gemstones used by Gemily Studio are natural.
  • Natural gemstones may contain inclusions, color variations, texture differences, and minor imperfections.
  • These characteristics are not defects and are part of the gemstone’s natural identity.

Product Images

  • Product photos are taken personally in natural daylight.
  • Actual product color may vary slightly due to lighting, screen resolution, and natural gemstone variation.
  • Such differences do not qualify as defects or reasons for return.

ORDERS

Order Placement

Orders can be placed via:

  • Website checkout
  • Instagram Direct Messages

An order is considered confirmed only after:

  • COD confirmation, or
  • Bank transfer payment verification

Order Acceptance

Gemily Studio reserves the right to:

  • Accept or reject any order
  • Cancel orders due to stock unavailability, pricing errors, payment issues, or suspicious activity

PRICING

  • All prices are listed in Pakistani Rupees (PKR)
  • Prices are subject to change without prior notice
  • Promotions, discounts, or offers are time-limited

Gemily Studio is not obligated to honor pricing errors.

PAYMENT METHODS

We currently accept:

  • Cash on Delivery (COD)
  • Bank Transfer

For bank transfers:

  • Orders are processed only after payment confirmation
  • Customers are responsible for providing correct payment proof

CUSTOMER RESPONSIBILITIES

Customers agree to:

  • Provide accurate personal and delivery information
  • Respond promptly for order confirmation
  • Accept delivery at the provided address

Gemily Studio is not responsible for failed deliveries due to incorrect information.

INTELLECTUAL PROPERTY

All content including:

  • Product designs
  • Images
  • Logos
  • Text
  • Website layout

are the exclusive property of Gemily Studio.

Unauthorized copying, reproduction, or commercial use is strictly prohibited.

LIMITATION OF LIABILITY

Gemily Studio shall not be liable for:

  • Allergic reactions to metals or gemstones
  • Improper use or care of jewelry
  • Indirect or consequential damages
  • Courier-related issues beyond our control

Maximum liability shall not exceed the value of the purchased product.

TERMINATION OF SERVICES

Gemily Studio reserves the right to:

  • Suspend or terminate access
  • Cancel orders
  • Refuse service

if a customer violates these Terms or engages in fraudulent or abusive behavior.

GOVERNING LAW & JURISDICTION

These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

CHANGES TO TERMS

Gemily Studio may update these Terms at any time without prior notice. Continued use of our services after updates constitutes acceptance of the revised Terms.